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#Secure file transfer app password#
#Secure file transfer app professional#
#Secure file transfer app windows#

In Europe, Secure File Exchange will physically create the workspace in Europe.

When you open a support case and the country/region that you specify is: The location where a workspace is physically created is as follows. The physical location of your files when you use Secure File ExchangeĪll files are physically located in the location of the workspace. Netlogon_netlogon.log was uploaded by the customer ( selected and can be downloaded or deleted by the customer.

#Secure file transfer app professional#

The Secure File Exchange Experienceīelow is an example of Secure File Exchange being used by a customer:ĭmpsetup.log is being uploaded by the customer and has 107 seconds remaining. The upload can also be canceled at any time.įailovercollection.ps was uploaded by a Microsoft Support Professional ( for the customer to download. Contact a Microsoft Support Professional if you have any questions about authentication or authorization. To authorize, your "work or school, or personal Microsoft account" must be associated with your support case. For example, "work or school Microsoft account" can't also be a "personal Microsoft account" and vice versa.Īuthorization (Is the "work or school, or personal Microsoft account" that you have signed in with associated with your support case?) A work account can take the form of your work email address when an organization federates or synchronizes its Active Directory accounts with Azure AD.

It enables you, as a member of your organization, access to all Microsoft cloud services, such as Microsoft Azure, Microsoft Intune, or Office 365. Here are some examples of personal Microsoft accounts: work or school Microsoft account is an account created by an organization's administrator. You can also sign up for a new one at any time.

#Secure file transfer app password#

If you use an email address and password to sign in to these or other services, you'll have a Microsoft account.

#Secure file transfer app windows#

For example, Outlook (Hotmail), Messenger, OneDrive, MSN, Windows Phone, or Xbox Live. If you can't use that "work or school, or personal Microsoft account" to sign in, and you need to view, download, or delete files in your workspace, the Microsoft Support Professional assigned to your service request can provide you with a temporary "work or school Microsoft account" to sign in with.Īuthentication (Have you signed in using a "work or school, or personal Microsoft account")Ī personal Microsoft account, is the combination of an email address and a password that you can use to sign in to all consumer-oriented Microsoft products and cloud services. If you need other accounts added to the Secure File Transfer Workspace, ask your Microsoft Support Professional and they will add them to the account allowed to interact with the workspace. If you sign in with a "work or school, or personal Microsoft account" that hasn't been added to your service request by the Microsoft Support Professional, you can't add, download, or delete files from the workspace. Signing in allows you to add, download, and delete files. Sign in with your "work or school, or personal Microsoft account." to authenticate your access to the workspace. Open the Secure File Exchange workspace by using the link provided to in the email from the Microsoft Support Professional. Secure File Exchange "Sign in" and capabilities It contains a link that provides access to your Secure File Exchange workspace. If a file transfer is required to assist with the resolution of a support case, you'll receive an email message from a Microsoft Support Professional.

Automatic permanent deletion of files 90 days after your case is closed, or sooner, at your request.

Compliance with contractual, regulatory, and certification requirements.

Restricted access to your files to only those Microsoft Support Professionals who are actively working on your case.

The use of "work or school, or personal Microsoft accounts" for customer authentication.

It has been independently verified as meeting the industry standards for security and protection of data.

Secure file transfer and storage in the Azure public cloud.

The main features of Secure File Exchange are as follows: The Secure File Exchange was built to enable the fast and secure transfer and storage of files. We recognize that these files may contain sensitive data and must be handled securely. When you work with Microsoft Support, it's frequently necessary to transfer files to help the troubleshooting process. Original product version: Azure Original KB number: 4012140 Summary This article provides information to help you fast and secure transfer files with Microsoft Support using Secure File Exchange.